SHIPPING

SHIPPING & TAXES

If a product is marked in the description as "READY TO BUY", it will be shipped within 3-7 business days of placing the order.

"Made to order", "Custom orders", "pre-orders","in production" orders are shipped following the instructions specified in the product's description for pre-order, made to order (usually 7 working weeks), and via e-mail for custom orders.

Note: if you place a multiple order, containing both a "made to order" and a "ready to wear" item/s, your order will be shipped once the "made to order" item/s will complete the production cycle.

If in product's decription the following is stated: "PRE-ORDERS / IN PRODUCION" shipping could take up to 28 weeks.

all orders are shipped from italy, once the order is shipped you will be emailed a tracking number so that you can track your order.

SHINE LUXURY is not responsible for:

-Delays caused by the covid-19 virus, however, we will try and assist you  as best as possible.

-Customs duties and/or brokerage fees in addition to shipping costs assessed during checkout.

-Delay in shipment caused by weather conditions, international custom issues or any other circumstances beyond the control of us.

-Any lost, stolen, or undelivered packages. If your package is marked as delivered but you have not received it, please contact the carrier of the package to open an investigation.

-If a wrongful address is supplied when an order is being placed, and as a result the package returns to us or is detained by the courier awaiting for corrections, you will have to pay for a new shipment + a 20% processing fee of the total of your order.

Items purchased during November are processed and shipped in up to 21 working days.